Operations

Talk to the people
running the workspace.

Capacity planning and service operations have separate queues. Start with the one that fits your request.

Workspace team

Provisioning & inquiries

Share your preferred region, desktop image requirements, approximate concurrent sessions, and identity provider. We can also route terms and privacy requests from this address.

hello@pulsegate.cloud

Open the capacity request form

Network operations center

Service operations

For an active tenant issue, include the session reference, region, observed time, and the affected workspace profile. Do not include access credentials or document contents.

noc@pulsegate.cloud

Check service health

Responsible security disclosure

Security vulnerabilities: report directly to noc@pulsegate.cloud. To transmit sensitive disclosures encrypted, retrieve our security team's PGP key via RFC 9116 security.txt or by requesting it from noc@pulsegate.cloud.